02380 457 023

 
 

Frequently Asked Questions

 
 

What happens if I arrive late?

When you arrive in Port Hamble there should be parking spaces outside the barrier car parks of which there is a 3 hour parking restriction. If you do not see a marina Dockmaster immediately you need to obtain and display a ticket from the car park machine.

  1. Make your way to the Fairview office where there will be details on the door of your yacht name and berth location.
  2. Make your way up the white steps to the left of the white building (this is sign posted Marina office) and see one of the Dockmasters. Say you are chartering with Fairview and you want a car park pass and access into the berth holders car park. If you are unsure of your berth location (or need to use the toilets) ask the Dockmaster.
  3. Make your way down to the yacht.
  4. The yacht will be unlocked. Just push the top hatch back.
  5. All paperwork will be on the chart table.
  6. The toilet codes will be written on top of the weather forecast.
  7. Please complete the inventory sheet making sure all items are onboard.
  8. Check over the hull and mark down any scratches of dents you can find.
  9. Pass the crew list around for completion.
  10. Our office will be open at 0800hrs from Monday to Saturday morning.
  11. Please notify us when you would like a handover. Please note that the inventory/hull check sheet and security deposits need to be completed before handover.

For general enquiries during Monday to Friday please call 02380 457023 and leave a message After hours-

In case of an emergency (over the weekend) please call 02380 457023 and you will be automatically diverted to a member of staff on 24 hour call.

If the call is not automatically diverted please listen to the 3 x emergency numbers listed on the answer phone.

If you want to get food delivered it is important to use the delivery address below:We accept advanced deliveries from Tesco, Waitrose, Sainsbury's and Asda.

Fairview House Port Hamble

Hamble
Southampton
SO31 4QD

Fairview will be happy to stow your victuals onboard in your absence.

 
 

What safety equipment comes as standard?

Full safety and navigation kit is supplied (inc. liferafts and lifejackets). Childrens lifejackets may be available on request (subject to requirements). Please make a request prior to arrival for unusual sizes and child sizes.

 
 

Where are the yachts moored?

All of our yachts are moored on berths with electricity and water at Port Hamble Marina, Hamble Southampton. SO31 4QD

 
 

What is the Fairview definition of a weekend?

The weekend starts at 1600 hrs on the Friday and finishes at 1700 hrs on the Sunday. We will offer an earlier pick up time if the yacht is available. All charterers are contacted during the week running up to the start day of your charter to make the final arrangements for collection.

 
 

What is the Fairview definition of mid-week?

Solent  
Mid-week extends from 1900 hrs on a Sunday to 1100 hrs on the Friday morning. Handovers are completed on the Monday morning.

 
 

What is the Fairview definition of a week?

Either, Friday at 1600 hrs to Friday 1100 hrs or Sunday 1900 hrs to Sunday 1700 hrs - handover Monday morning.

 
 

What do I need to bring with me if I am Crew Member?

  • Warm clothing (multiple layers are better)
  • Soft soled non marking shoes (ideally deck shoes)
  • Wet weather gear (available for hire)
  • Sea boots (available for hire)
  • Sleeping bag (available to purchase)
  • Pillow
  • Sunglasses
  • Lip balm
  • Cap or hat
  • Sun tan cream
  • Towels
  • Soft bag rather than suit case for storing your kit
  • Sea sickness remedy
  • Food and drink if you have booked a non catered charter
 
 

What I do not need to bring?

  • Lifejacket (Childs lifejackets are available please let us know two weeks in advance of charter sizes required)
  • Harness
  • Flare pack
  • Cooking utensils
  • Loo rolls
  • Items listed in our welcome pack
 
 

What is in my Welcome Pack 1 per yacht?

You will be supplied with a Fairview welcome pack on arrival.

This consists of:

  • Washing up liquid
  • 2 x Bin bags
  • Sponge/scourer
  • Dish cloth
  • 2 x Tea towels
  • Matches
  • 10 x Tea bags, 10 x sugar sachets, 10 x coffee sachets and 10 x UHT 1 cup milk pots
  • Kitchen Roll

Toilet rolls are all ready supplied on board (in heads)

 
 

Do I have to pay mooring fees?

Berthing at the yachts home mooring is free of charge. All other berthing charges are the responsibility of the charterer.

 
 

Can I hire extra sails?

Cruising chutes or Assymetric spinnakers are available from £100.00. These are only available on specified yachts.

 
 

Where can I download a copy of the Crew List?

A copy of our Crew List is available from the download area. If you download and complete this document before arrival it will speed up your hand over.

This document is available in PDF format and word format. You will need Adobe Acrobat Reader to open and print the document.

 
 

Emergency numbers?

For general enquiries during Monday to Friday please call 02380 457023 and leave a message

In case of an emergency (over the weekend) please call 02380 457023 and you will be automatically diverted to a member of staff on 24 hour call.   

If the call is not automatically diverted please listen to the 2 x emergency numbers listed below:

  • 07919 414346
  • 07919 414348
 
 
 

What qualifications do I need to charter a yacht?

30 to 37 foot yacht - Tidal Day Skipper practical & Theory qualification with a minimum of 150 nautical miles experience (as skipper) and designated First Mate with a minimum qualification of Competent Crew.

38 to 50 foot yacht - Tidal Coastal skipper practical and Yachtmaster shorebased qualification and above.

All skippers must hold a Short Range Maritime Radio Operator Certificate of Competence.

If you do not hold the above qualifications but have the relevant experience, please present a sailing C.V. listing size of yacht sailed (as skipper), sea miles and dates/duration. We will be happy to discuss your options.

 
 

What are the standard charter timings?

Standard charter periods are as follows:-

  • Weekend  - Friday from 1600 to Sunday at 1700 hrs 
  • Weeks  - Friday from 1600 to following Friday 1100 or Sunday at 1900 to folloing Sunday at 1700 hrs.
  • Mid Week  - Sunday at 1900 to Friday at 1100 hrs 
  • Single day  charters - 0800 to 1700 hrs and are only available from Monday to Thursday.

Where possible, we will endeavor to allow you onboard earlier than the scheduled timing.

Please let us know if you will be available for earlier pick up so that we can prioritise your booking.

 
 

What is included in the charter price?

Our yacht charter pricing is fully inclusive and we do not charge for engine hours or cooking gas usage. Your yacht will be supplied with a full tank of diesel. We simply ask that you top up diesel on your return to the marina.

We have an extensive range of hire equipment to complement your charter package, eg. wet weather gear, sea boots, outboard and extra sails.

Should you wish to participate in a race event an additional insurance premium will be charged, this covers the yacht in race conditions but does not cover personal injury.

 
 

Who must Fairview hand the yacht over to?

Handovers must be made to the designated skipper for the charter period. No other crew memeber can take the handover in place of the skipper.

 
 

When do handovers take place?

All handovers must be fully completed before the yacht leaves the Marina. Handovers must be completed before close of business on the first day of your charter; Before 1700hrs Mon. - Fri. Before 1900hrs Sun. Arrivals outside of this time will receive a handover the following morning.

 
 

What security deposit is payable?

In addition to the charter fee a security deposit will be required to cover any breakages or losses. In the event of an insurance claim being necessary, it will also cover the policy excess.

The security deposit payable on yachts below 38ft is £1500.00, and on 38ft and above is £2000.00. All security deposits are doubled when racing.

The security deposit is payable on arrival via a credit /debit card, this payment is deducted from your card. Any security deposit paid by cheque must be cleared before charter commencement. The security deposit will be refunded within 14 days of completion of charter along with an email confirmation.

Any breakages or losses will be deducted from the security deposit and the difference refunded. A copy invoice will be sent listing a break down of charges.

 
 

What happens if the weather is bad?

In the event of severe weather being forecast for the duration of the proposed charter an alternative date will be re-scheduled. Refunds are not given in the case of severe weather. In the event of a single days severe weather occuring during a charter period an alternative date will be re-scheduled.

In the event of severe weather arriving after the commencement of a charter the charterer would be asked to keep in regular contact with Fairview office and decisions will be made on a day to day basis as to whether the charter should be cancelled and re-scheduled at a later date.

 
 

When can I leave the marina?

You are able to board the yacht at any time within your charter period, however you cannot leave the marina with the yacht unless the designated skipper has completed a full handover with a member of Fairview`s staff.

 
 

What do I need to bring with me if I am Skipper?

  • Any booking information sent to you, eg. booking form, contract and crew list if not already returned to Fairview
  • Sailing certificates and/or sailing CV of the skipper.
  • Proof of identity - passport and/or driving licence.
  • Credit card/debit card with available balance for the security deposit.
  • Any specialized charts for areas outside our standard pack. All CAT 2 charter yachts in our fleet carry Solent, Central Channel, Cherbourg and Channel Island charts.
  • Warm clothing (multiple layers are better)
  • Soft soled non marking shoes (ideally deck shoes)
  • Wet weather gear (available for hire)
  • Sea boots (available for hire)
  • Sleeping bag (available to purchase)
  • Pillow
  • Sunglasses
  • Lip balm
  • Cap or hat
  • Sun tan cream
  • Towels
  • Soft bag rather than suit case for storing your kit
  • Sea sickness remedy
  • Food and drink if you have booked a non charter
 
 

Are cooking utensils supplied?

Yes. Cooking pots, cups, plates and cutlery are supplied as standard.

 
 

Can Fairview supply me with a skipper?

Yes, this is no problem, we have a great selection professional skippers all qualified to a RYA Yachtmaster standard with a commercial endorsement for your piece of mind.

 
 
 
 
 
 
 

About Fairview Sailing

 

This year Fairview Sailing is celebrating 28 years of business. Over the last 28 years we have built a reputation of providing quality yachts and a superior personal service. We have over 40 yachts based in Hamble including a matched fleet of 20 Beneteau Oceanis 37's. Fairview Sailing is the ideal South Coast charter company for bareboat yacht charter, corporate yacht charter, race charter and skippered yacht charter in the UK. We also offer: matched fleet racing, corporate hospitality on the Solent, corporate sailing days, corporate events, corporate team building, corporate entertainment, sailing courses, Solent RYA sea school, UK based yacht charter management scheme for yacht ownership and guaranteed income.

Copyright 2017 Fairview Sailing Ltd