02380 457 023

 
 

Frequently Asked Questions

 
 

What happens if I arrive late?

When you arrive in Port Hamble there should be parking spaces outside the barrier car parks of which there is a 3-hour parking restriction. If you do not see a marina Dockmaster immediately you need to obtain and display a ticket from the car park machine.

  1. Make your way to the Fairview office where there will be details on the door of your yacht name and berth location.
  2. Make your way down to the yacht.
  3. The yacht will be unlocked. Just push the top hatch back.
  4. All paperwork will be on the chart table. Car park permits and barrier codes are also included in the paperwork. 
  5. The toilet codes will be written on top of the weather forecast.
  6. Please complete the inventory sheet making sure all items are onboard.
  7. Check over the hull and mark down any scratches or dents you can find.
  8. Pass the crew list around for completion.
  9. Our office will be open from 0800hrs from Monday to Saturday morning.
  10. Please notify us when you would like a handover. Please note that the inventory/hull check sheet and security deposits need to be completed before the handover.

For general enquiries on Monday to Friday please call 02380 457 023.

If you want to get food delivered it is important to use the delivery address below: We accept advanced deliveries from Tesco, Waitrose, Sainsbury's and Asda.

Fairview Sailing

Port Hamble Marina

Hamble

Southampton

SO31 4QD

Fairview will be happy to stow your cold victuals onboard in your absence.

In case of an emergency (over the weekend) please call 02380 457 023 and you will be automatically diverted to a member of staff on 24-hour call. 

 
 

What safety equipment comes as standard?

Full safety and navigation kit are supplied (inc. liferafts and lifejackets) . Children's lifejackets are available on request (subject to requirements) . Please make a request prior to arrival for unusual sizes and child sizes.

 
 

Where are the yachts moored?

All of our yachts are moored on berths with electricity and water at Port Hamble Marina, Hamble Southampton. SO31 4QD

 
 

What is the Fairview definition of a weekend?

The weekend starts at 16:00 on Friday and finishes at 17:00 on Sunday. We will offer an earlier pickup time if the yacht is available. All charterers are contacted during the week running up to the start day of your charter to make the final arrangements for collection.

 
 

What is the Fairview definition of mid-week?

Mid-week extends from 10:00 on Monday - 11:00 on Friday morning. Handovers are completed on Monday morning.

 
 

What is the Fairview definition of a week?

- Option 1: Friday at 16:00 - Friday 11:00

- Option 2: Sunday 19:00 - Sunday 17:00.

The handover will be done on Monday morning.

 
 

What do I need to bring with me if I am Crew Member?

- Warm clothing (multiple layers are better)

- Soft soled non-marking shoes (ideally deck shoes)

- Wet weather gear (available for hire)

- Sea boots (available for hire)

- Sleeping bag (available to purchase)

- Pillow

- Sunglasses

- Lip balm

- Cap or hat

- Sunscreen

- Towels

- Soft bag rather than suitcase for storing your kit

- Sea sickness remedy

- Food and drink if you have booked a non-catered charter

 
 

What I do not need to bring?

- Lifejacket (Childs lifejackets are available please let us know two weeks in advance of charter sizes required)

- Harness

- Flare pack

- Cooking utensils

- Toilet rolls

- Items listed in our starter pack

 
 

What is in my starter pack?

You will be supplied with a Fairview starter pack on arrival. This consists of:

- Washing up liquid

- 1 x Bin bags

- Sponge/scourer

- Dish cloth

- 1 x Tea towels

- Matches

- 8 x Tea bags 

- 8 x sugar sachets

- 8 x coffee sachets

- 8 x UHT 1 cup milk pots

- Toilet rolls are supplied on board (in heads)

 
 

Do I have to pay mooring fees?

Berthing at the yacht's home mooring is free of charge. All other berthing charges are the responsibility of the charterer.

 
 

Can I hire extra sails?

Cruising chutes or Asymmetric spinnakers are available from (see price list) . These are only available on specified yachts.

 
 

Where can I download a copy of the Crew List?

A copy of our Crew List is available from the download area. If you download and complete this document before arrival it will speed up your hand over.

This document is available in PDF format and word format. You will need Adobe Acrobat Reader to open and print the document.

 
 

Emergency numbers?

For general enquiries during Monday to Friday please call 02380 457 023.

In case of an emergency (over the weekend) please call 02380 457 023 and you will be automatically diverted to a member of staff on 24-hour call.   

If the call is not automatically diverted please call the emergency numbers listed below:

- 07919 414 346
- 07919 414 348
 
 
 

What qualifications do I need to charter a yacht?

30 to 37-foot yacht:  Tidal Day Skipper practical & Theory qualification with a minimum of 150 nautical miles experience (as skipper) and designated First Mate with a minimum qualification of Competent Crew.

38 to 50-foot yacht:  Tidal Coastal skipper practical and Yachtmaster shore-based qualification and above.

All skippers must hold a Short Range Maritime Radio Operator Certificate of Competence.

If you do not hold the above qualifications but have the relevant experience, please present a sailing C.V. listing size of yacht sailed (as skipper) , sea miles and dates/duration. We will be happy to discuss your options.

 
 

What are the standard charter times?

- Weekend:  Friday from 16:00 - Sunday at 17:00  

- Weeks option 1:  Friday from 16:00 - following Friday 11:00

- Weeks option 2:  Sunday 19:00 - following Sunday at 17:00

- Mid-Week:  Friday at 11:00 - Monday at 10:00

- Single day:  08:00 - 17:00 and are only available from Monday to Thursday.

Where possible, we will endeavor to allow you onboard earlier than the scheduled timing.

Please let us know if you will be available for earlier pick up so that we can prioritise your booking.

 
 

What is included in the charter price?

Our yacht charter pricing is fully inclusive and we do not charge for engine hours or cooking gas usage. Your yacht will be supplied with a full tank of diesel. We simply ask that you top up diesel on your return to the marina.

We have an extensive range of hire equipment to complement your charter package, eg. wet weather gear, outboard and extra sails.

Should you wish to participate in a race event an additional insurance premium will be charged, this covers the yacht in race conditions but does not cover personal injury.

 
 

Who must Fairview hand the yacht over to?

Handovers must be made to the designated skipper for the charter period. No other crew memeber can take the handover in place of the skipper.

 
 

When do handovers take place?

All handovers must be fully completed before the yacht leaves the Marina. Handovers must be completed by 16:00 hrs Monday - Friday. Arrivals outside of this time will receive a handover the following morning.

 
 

What security deposit is payable?

In addition to the charter fee, a security deposit will be required to cover any breakages or losses. In the event of an insurance claim being necessary, it will also cover the policy excess.

The security deposit payable on yachts will be listed on your booking confirmation. All security deposits are doubled when racing.

The security deposit is payable on arrival via a credit /debit card, this payment is deducted from your card. Any security deposit paid by cheque must be cleared before charter commencement. The security deposit will be refunded within 14 days of completion of charter along with an email confirmation.

Any breakages or losses will be deducted from the security deposit and the balance refunded. A copy invoice will be sent listing a break down of charges.

 
 

What happens if the weather is bad?

In the event of severe weather is forecast for the duration of the proposed charter an alternative date will be re-scheduled. Refunds are not given in the case of severe weather. In the event of severe weather on a day charter occurring period, an alternative date will be re-scheduled.

In the event of severe weather arriving after the commencement of a charter, the charterer would be asked to keep in regular contact with Fairview office and decisions will be made on a day to day basis as to whether the charter should be canceled and re-scheduled at a later date.

 
 

When can I leave the marina?

You are able to board the yacht at any time within your charter period, however you cannot leave the marina with the yacht unless the designated skipper has completed a full handover with a member of Fairview`s staff.

 
 

What do I need to bring with me if I am Skipper?

- Sailing certificates and/or sailing CV of the skipper

- Proof of identity - passport and/or driving licence

- Credit card/debit card with available balance for the security deposit

- Any specialized charts for areas outside our standard pack. All CAT 2 charter yachts in our fleet carry a Solent folio 

- Warm clothing (multiple layers are better

- Soft soled non-marking shoes (ideally deck shoes)

- Wet weather gear (available for hire

- Sea boots

- Sleeping bag (available to purchase)

- Pillow

- Sunglasses

- Lip balm

- Cap or hat

- Sun tan cream

- Towels

- Soft bag rather than suit case for storing your kit

- Sea sickness remedy

- Food and drink if you have booked a non-charter

 
 

Are cooking utensils supplied?

Yes. Cooking pots, cups, plates and cutlery are supplied as standard.

 
 

Can Fairview supply me with a skipper?

Yes, this is not a problem, we have a great selection professional skippers all qualified to an RYA Yachtmaster standard with a commercial endorsement for your piece of mind.

 
 
 
 
 
 
 

About Fairview Sailing

 

This year Fairview Sailing is celebrating 30 years of business. Over the last 30 years, we have built a reputation for providing quality yachts and a superior personal service. We have over 40 yachts based in Hamble including a matched fleet of 20 Beneteau Oceanis 37's. Fairview Sailing is the ideal South Coast charter company for bareboat yacht charter, corporate yacht charter, race charter and skippered yacht charter in the UK. We also offer: matched fleet racing, corporate hospitality on the Solent, corporate sailing days, corporate events, corporate team building, corporate entertainment, sailing courses, Solent RYA sea school (via our training partner Sailing Logic, an RYA Training Centre), UK based yacht charter management scheme for yacht ownership and guaranteed income.

Copyright 2018 Fairview Sailing Ltd